News agent

The News agent is a local service that will select new additions to the stock that correspond to users’ interest profiles, and send notifications every night. Many options require configuration of the Admin: installation details, My saved catalogue searches and Search results portlets.

If the news agent option is available, the users tick the extra checkbox in the Save search dialog to get alerts when new stock is added that corresponds to their search, and they should then also select notification method. The methods available are e-mail or messages to the Arena message inbox. It is possible to add an alert request to an existing saved search result at a later point, in the portlet My saved catalogue searches.

In the same way, the user can request notifications about new articles.

Another method exists that sends the selected titles and user information to the backend through ALMA. If this method is used (configuration Use LMS as notification method in Search results and in My saved catalogue searches) no e-mail or inbox message can be sent from Arena. Instead an addition to the stock results in a reservation for that title with the user.

The option alert on all hits first time will send all results – not just the new ones added initially – based on the profile.

Prerequisites for the news agent to work

Save search must be enabled in portlet Search results and/or Articles:Search results list.
URLs must be defined in Admin:Installation details if links to the new items should be included in the messages.
My saved catalogue searches and/or My saved searches for articles should be placed somewhere on the site – these are not necessary for the news agent function but recommended from a usability point of view, so that the user can find the saved searches.